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☎ HELP CENTER
Embroidery Digitizing Frequently Asked Questions
Most asked queries are listed, if you have more confusion, you can contact us.
1) Send us your artwork or design via Quick Quote Form.
2) You will receive a quote for cost approval.
3) You send us an approval for the cost.
4) We will send a secure PayPal payment link.
5) Once payment is completed, we send the completed vector artwork file in 1 to 24 hours. You will receive the vector file by mail. As soon as we receive the payment confirmation. We accept all major credit cards.
Normally, we can accept any major credit card through the PayPal secure banking system, or a direct payment from your PayPal account. The terms are designed to reduce risk for both parties until the working relationship earns trust and credibility.
We will send you the final EPS or AI, CDR vector file by email.
Just email (firstname.lastname@example.org) to us the best quality version of your artwork that you have. Obviously, the clearer it is for us to see, then the better job we can make of the final image. (Please send as a JPG or GIF file.)
Just about anything you want. We’ll send a jpg and an EPS file but if you request it we’ll also send any of the following file formats: AI, EPS, CDR, TIFF, BMP, PDF, JPG, GIF, WMF. All files are sent by email.
No problem, we can either adjust it until you’re happy or call it quits. We won’t ask for a payment until you’ve approved the initial proof. Once we’ve received your payment we’ll send you the EPS vector art file.